The role of a Customer Service Representative (“CSR”) is a challenging and dynamic one and suitable candidates will be at ease working in a constantly evolving environment and demonstrate excellent adaptability, technical and customer service skills.

Suitable candidates will further display:

Skill
At least communicative knowledge of French and good knowledge of English
Strong problem determination/logical problem solving skills
Excellent customer focus – previous customer service experience is highly desireable
Good hardware skills on a major platforrm (Wintel/Mac)
Strong software skills: operating systems (Windows Xp/2000/Vista/Seven; Mac; Linux)
Strong software skills: major applications (Outlook; Office/Open Office; Acrobat etc.)
Strong software skills: internet (IE/Firefox/Chrome;TCP/IP,Symantec/McAfee Firewall;
remote connectivity solutions)
Good networking knowledge & skill: physical networking (Ethernet, WiFi, modems)
Good networking knowledge & skill: mobile devices (PalmPre; Blackberry; iPhone)
Excellent communication (both verbal and written) – incl language fluency
Excellent teamwork
Excellent standards of accuracy
Excellent flexibility, attitude and professionalism

If you are interested in the offer ,send your CV to hra2@cyclad.pl